Are you looking for a WordPress helpdesk plugin for customer support on your website?
Well, we all know that customer satisfaction is the foundation of any successful business.
In this regard, setting up a support ticket system makes it easier for your customers to stay in touch with you.
In this article, we have listed the best WordPress helpdesk plugin which will help you establish clean and professional customer support.
Top WordPress Helpdesk Plugins
1. Awesome Support WordPress Plugin
The name tells it all. Awesome Support is the most versatile support plugin for WordPress.
And like any other customer support, this plugin is 99% compatible with free or premium themes. It is also responsive so your users can enjoy it on their mobile devices and submit tickets on the go.
Awesome Support is already packed with features, but if you want to make it even more awesome, you can get their premium extensions which include E-Mail Piping, Canned Responses, Gravity Forms, and more.
2. Zendesk Support for WordPress
Another good way to add a customer support system in WordPress is by using Zendesk Support for WordPress plugin.
This plugin works perfectly and featured single sign-on, allowing the user to access the Zendesk helpdesk directly from your WordPress site.
It also features a dynamic help widget that you can add to any page on your site.
3. WordPress Advanced Ticket System, Elite Support Helpdesk
WordPress Advanced Ticket System ( WATS ) is a complete support ticket system for WordPress.
This plugin offers multiple ways for your users to submit tickets to report problems.
It also allows the user to set the status, priority, product, and type of each ticket.
In addition, registered users are allowed to attach files using the file uploader, HTML WYSIWYG editor, mail notification, ticket list filtering and sorting and more with WATS premium at 50 €.
4. JS Support Ticket
JS Support ticket is a simple, easy-to-use, customer support system in WordPress so you can help your customer professionally.
This plugin enables the user to add a ticket from the front end. It is also compatible with most WordPress themes so you don’t have to worry about having this plugin not working.
JS Support ticket is already packed with features, but if you want to supercharge your support, premium add-ons are also available which allow you to extend the plugin’s functionality even further!
Your customers can now inquire about the product or services, or drop a ticket when in need of customer support. Which helps you to remain in constant contact with your customer.
Using a ticketing system from the above list of WordPress support ticket system plugins for your business.